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Assistant commercial services manager - 32139

Hull
Environment Agency
Service manager
Posted: 24 October
Offer description

Overview

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We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone. At the Environment Agency there’s so much more to our work than building flood risk management schemes or regulating industry. We strive to ensure that everything we do counts towards leaving a legacy to be proud of for people, communities, and the environment – for all of us to enjoy and for future generations.


Role purpose and responsibilities

This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects, and our ability to maximise returns on our budget and demonstrate value for money. You will also help set up and manage pathfinder programmes that embed best practice and develop long-term collaborative partnership arrangements that deliver for both of us, and society.

You’ll be part of the Commercial Assurance and Framework Management Team, which provides country-wide support to Integrated Delivery Management teams and the wider Project Management community, championing effective governance and commercial assurance to achieve value for money. This role will help you develop relationships internally and externally and become an expert on contractual and commercial interpretations within a high performing team.

All new joiners are required to undertake training and participate in incident response duties when needed. An incident role is an essential part of working for the Environment Agency and supports communities and environmental protection. Further information on incident response can be found in your candidate pack.

The team

We are the Commercial and Framework Management (CAFM) team, part of Portfolio Management, Assurance & Commercial (PMAC), supporting our Programme and Contract Management Service to create a better place and build resilient communities through excellent commercial risk management. You will be an integrated part of our national team and will support your local delivery hub leadership to deliver sustainable outcomes on our delivery programmes.


Experience / skills required

Essential education/skills/behaviours

* A-Level Qualifications, Level 3 Qualifications Or Equivalent
* Skilled communicator with strong interpersonal/influencing skills
* Stakeholder management experience
* Strong data and document management skills
* Commercial acumen – understanding and analysing business situations, taking proportionate risks, making informed decisions and delivering value for money; demonstrates curiosity and drive
* Administration skills – strong organisation, ability to write minutes and draft reports
* Willingness to shadow and undertake long-term professional qualifications (e.g., NEC training, CIPS) and ask questions to drive development
* Interest in infrastructure, construction or environmental programmes

Desired Education / Professional Requirements

* Degree or equivalent professional qualification or experience
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS, or RICS
* Formal training in contract management (e.g., NEC, Contract Management Capability Programme)
* When completing your application tell us why you would be suitable and what skills & experience you bring


Additional information

Please note, this role does NOT qualify for sponsorship. For right to work information see UKVI guidance at https://www.gov.uk/government/organisations/uk-visas-and-immigration. Benefits include generous pension provision and leave entitlement. Flexible working supports work-life balance and opportunities for personal and professional development. The team is nationally dispersed; some travel and occasional overnight stays. The role can be fulfilled via hybrid working. A virtual open evening will be held on 23/10/25 at 18:00. Interviews w/c 17/11/25.


Interviews and competencies

Competence 1: Influences and Persuades Others
Presenting a convincing case to win support for plans; provide examples in your application. When answering, consider the STAR technique (Situation, Task, Action, Result).

Competence 2: Focuses on Customers and Partners
Addresses needs of internal and external customers with rapid responses. Provide examples in your application and consider STAR responses.

Competence 3: Data and Information Management
Collects, analyses, interprets, records, manages, develops and shares data appropriately. Provide examples in your application and consider STAR responses.

Note: We are committed to diversity and inclusion, welcome flexible working patterns, and have a Guaranteed Interview Policy for applicants with disabilities.


Location and other

* Kingston Upon Hull, England, United Kingdom
* Beverley, England, United Kingdom
* Kingston upon Hull, England Metropolitan Area
* Goole, England, United Kingdom
* Kingston Upon Hull, England, United Kingdom

The Environment Agency is a non-departmental public body sponsored by Defra. For more information on becoming a supplier through the Crown Commercial Service, visit the official GOV.UK page.

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