We are looking for a proactive and technically confident Business Systems Analyst to support and enhance the core systems that underpin our housing and operational services.
Working closely with the IT Business Systems Manager, you will help ensure our key platforms continue to operate effectively while contributing to ongoing improvements and future system transformation.
You will play an important role in keeping our existing housing and scheduling systems running smoothly, including performing version upgrades where required. You will also review system data and performance to identify opportunities for improvement and support the setup and transition of replacement systems, ensuring they meet business needs and are implemented effectively.
The role involves acting as a key contact for system‑related queries, supporting users, investigating issues through to resolution, and working with suppliers where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient service delivery.
You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding of how business systems support operational services. You will be confident supporting system upgrades and improvements, with good analytical skills and the ability to work with data to identify issues and opportunities.
You will be organised, adaptable and able to manage competing priorities, with strong communication skills and the ability to work with both technical and non‑technical stakeholders. Experience within housing, property services or a similar environment would be beneficial but is not essential.
At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.
We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!