Overview
This is an excellent opportunity for an IT Professional to gain experience within the public sector. You will be the main point of contact for all IT related issues, providing training and specialist technical support to staff and service users.
Based in Dundonald, this is a full-time, temporary position (initially for 3 months). This is a specialist public sector client and they are responsible for urgent public services. The role is hybrid and there are flexible working arrangements available.
Responsibilities
* Be the main point of contact for all IT related issues, providing training and specialist technical support to staff and service users.
* Work on service and system improvements, collaborating with internal and external stakeholders.
* Provide training to staff and service users, ensuring they know how to use the IT systems and providing support for any technical issues.
* Ensure that all systems remain up to date and meet the requirements of departments and service users.
* Extract, manage and analyse data relating to service users and assist the department in managing and leading the implementation and wider development of IT projects.
Qualifications
* An IT Degree with 2 years relevant experience, OR HND or equivalent with years relevant experience, OR 6 years relevant experience
* Experience of data processing, statistical analysis software with reporting
* Experience working with networks, peripherals and hardware
* Access to car and a valid driving licence
* Experience of Project Management
* Excellent working knowledge of Microsoft Office, particularly Excel and Access
Security and Compliance
Please note - This position is subject to an Enhanced Access NI check. A criminal record will not necessarily be a bar to obtaining the position. This will be considered in line with Access NI code of practice and MCS Group's Access NI policies.
How to apply
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Sam Boles at 02890 490909.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles at www.mcsgroup.jobs/jobs.
All conversations will be treated in the strictest of confidence.
MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
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