Finance Benefits & Debt Advisor
Salary: £23,004 for 30 hours (part‑time, 30 hours per week, further discussion at interview)
Location: Covering Bournemouth and Poole – you must be able to travel for this role.
Hours: 30 hours per week (to be discussed at interview)
About the Role
Primarily based out of probation offices, you will provide information, advice and support to individuals helping them regain control over their finances.
This is a busy role; you’ll support multiple individuals at once, ensuring each person gets the focused support they need while keeping meticulous records of every interaction to measure progress and ensure effective interventions. You will chase responses from stakeholders, follow up benefit applications and manage all aspects of money management for each person.
What You’ll Be Doing
* Advice and Support: covering budgeting, arranging payment plans, accessing and applying for benefits, supporting them to open bank accounts and providing an understanding of their finances.
* Working with External Agencies: local councils, charities, housing providers, utility providers and probation to provide practical support and guidance.
* Administration: keep meticulous records of every interaction ensuring effective interventions at each appointment.
* Group & 121 Delivery: deliver tailored support sessions or workshops on financial literacy and money management alongside one‑to‑one interventions.
What We’re Looking For
* Relationship Building: connect with people at all levels, engage stakeholders within probation and build genuine trust with Service Users.
* Compassionate, non‑judgemental approach: support vulnerable people with complex needs, mental health challenges, or addiction.
* Organisation and Time Management: handle a busy caseload and maintain detailed records by effectively planning and managing your diary.
* Safeguarding Awareness: identify safeguarding risks; you will receive full support following any challenging interventions.
* Flexibility: comfortable with change and able to think on your feet.
Applicants will require an enhanced DBS check and HMPPS EL1 vetting. Successful candidates will be offered a start date at least six weeks from the job offer to allow completion of these checks.
Benefits
* 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
* EAP Support programme available 24/7, including 6 free counselling sessions.
* Private medical insurance and life assurance.
* Up to 2 days of Community Giving (volunteering) each year.
* Eyecare vouchers.
* Online Shopping discounts.
* Cycle to Work scheme and travel season ticket loan.
* Long service awards to celebrate commitment.
* Salary finance offering financial education and advice.
* Opportunities to purchase additional benefits like critical illness cover and dental insurance.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
We commit to an inclusive and accessible recruitment process. If you require any support with the application or interview, we can adjust to your needs.
Salary: Up to £23,004 per annum + Additional Benefits.
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