On behalf of our client, we are seeking a Key Account Manager to join on a permanent basis. As the Key Account Manager, you will be responsible for developing and maintaining strong customer relationships, driving revenue growth, and ensuring clients receive an exceptional service experience from initial enquiry through to aftercare.
Role: Key Account Manager
Salary: On Application
Contract: Monday - Friday
Location: West Sussex
Responsibilities
Manage and grow a portfolio of existing customer accounts
Identify and develop new business opportunities within assigned accounts
Drive revenue growth through proactive upselling and cross-selling initiatives
Serve as the primary point of contact for customers from enquiry through delivery and aftercare
Ensure all transactions are handled in line with company policies and compliance requirements
Prepare and present quotations, proposals, and commercial agreements
Maintain accurate CRM records and sales reporting
Liaise with internal departments to ensure seamless service delivery
Monitor customer satisfaction levels and proactively address any issues
Support broader sales strategy and contribute to team revenue targets
Education and Experience:
Proven experience in aviation/aerospace sales, account management, or a similar commercial role
Strong relationship-building and stakeholder management skills
Commercially astute with a results-driven mindset
Confident communicator with excellent negotiation skills
Highly organised with the ability to manage multiple priorities effectively
Strong attention to detail and commitment to compliance standards
Comfortable working in a fast-paced, dynamic environment
Self-motivated, proactive, and quick to learn
Proficient in CRM systems and Microsoft Office applications
If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.
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