Job Description Project Support Officer Permanent Grade C - £35,412-£44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Are you highly organised, data-driven, and passionate about improving frontline services? Join our Waste & Street Scene Performance Team and play a key role in delivering projects that keep Birmingham clean, safe and running smoothly. As a Project Support Officer, you'll work closely with the Performance and Improvement team to support the delivery of key projects and service improvements. You'll help keep projects on track, turning data into insight and ensuring the team has the right information to make decisions. What we're looking for Experience supporting projects, programmes or performance reporting Strong organisational skills and the ability to manage multiple priorities Confidence working with data (Excel and MS Office essential) Excellent communication skills and attention to detail A proactive, flexible approach and a passion for improvement What you'll do Coordinate project plans, documentation and meetings Track performance, risks, actions and progress Produce reports, dashboards and presentations Support service improvement initiatives and change projects Manage data and help turn it into meaningful insights Work with internal teams and partners across the city This is your opportunity to be part of a team making a visible difference every day. You'll help shape essential public services that impact communities across Birmingham. What we offer in return Membership of West Midlands Pension Fund - with generous employer contributions Enhanced Holiday Entitlement - 30 days, increasing with length of service My Rewards Scheme - access to over 800 brands providing discounts and savings Health and Wellbeing Support - independent and confidential employee assistance and counselling Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact the Resourcing Team Resourcing@birmingham.gov.uk Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).