Salary: £123,200 - 135,800 per year Requirements: Expertise in ServiceNow, ITSM Modules, SNVA, and other ServiceNow modules Minimum of 8 years of relevant experience Experience as a Technical Architect in ServiceNow Strong understanding of ITIL process definition and integration solutions Ability to convert customer business requirements into functional requirements Proven experience leading implementation projects in the ITSM area Comprehensive knowledge of ServiceNow deployments, ITSM migrations, and upgrades Project management expertise Proficient in Agile/Scrum methodology Certification as a ServiceNow Systems Administrator, ServiceNow Implementation Specialist, and ITIL V3 Foundation Excellent communication skills and team management experience Responsibilities: Understand and implement solutions for the ServiceNow platform Collaborate with architects and customers to document technical requirements Develop designs aligned with architectural and technical requirements Lead a team of developers, web designers, integration SMEs, and QA analysts Perform sprint activities and develop User Stories based on requirements Estimate effort and prioritize user stories with the product sponsor Plan sprints and assign activities to the team Advise on best practices and provide technical solutions for issues Track status of sprints and user stories and share with the Project Manager Identify and manage risks and challenges during projects Ensure quality deployment of products as per design Maintain security and resilience of components based on design Technologies: Architect ITIL ITSM Project Manager Security ServiceNow Web More: We are a leading tech company located in London, UK, looking for a skilled ServiceNow Technical Architect to join our dynamic team. This role offers the opportunity to work with innovative technologies and collaborate with a talented group of professionals. We provide competitive benefits, including opportunities for professional development and growth. This position requires in-office presence 2 to 3 days a week, with on-call responsibilities for high-priority incidents, ensuring that our ServiceNow platform runs smoothly and effectively. last updated 5 week of 2026