Job Description
Are you passionate about advising, advocating, or guiding local communities?
Ready to take your career to new heights with one of the UK’s most impactful charities?
Join us in empowering communities and making a lasting difference.
We’re looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities:
- Assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way.
- Develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs.
- Work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services.
- Advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits.
- Build strong connections with local organisat...