Join our dynamic Recycling Neighbourhood Services team at Lamby Way Depot, Rumney, Cardiff. We are committed to enhancing customer experience through efficient and effective waste management services. Our team focuses on trade recycling, refuse collections, and container delivery operations for both trade customers and domestic properties.
About the job
As an Operations Development Manager (trade and distribution), you will lead the trade recycling and refuse collections, along with the container delivery operation. You will oversee daily operational work, ensuring it is completed safely, efficiently, and effectively. Your role will involve continuous process improvement, leadership and communication with supervisors and staff, performance management, and ensuring legal compliance with Health and Safety policies and other related waste/driving legislation. You will also focus on enhancing customer experience and managing staff in line with Council Policies and Procedures.
What We Are Looking For From You
We are looking for a self-motivated individual with excellent oral and written communication skills, organizational skills, and the ability to work under pressure and meet deadlines. You should have experience working within a large operational team, managing frontline teams, and be IT literate with proficiency in Microsoft Excel, Outlook, Word, and PowerPoint. Knowledge of relevant waste management policies/legislation and experience in customer care and direct public contact are essential. A full valid driving licence and/or access to own transport is required.
Additional information
This vacancy is suitable for post share.
A full valid driving licence and use of a car are essential requirements of this role.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on ourwebsite :
Important information you need read in order to complete your application:-
Job Category Environmental / Waste / Recycling
Department Economic Development
Working Pattern/Contract Type Full Time Permanent
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