Description
About the team:
At Vintage Cash Cow, we believe people grow businesses, our people bring the energy, creativity and drive that powers everything we do. The Learning & Development function, a key part of the People Team, will drive continuous growth, empowering individuals to deepen their skills, embody our values, and enrich our vibrant culture, directly contributing to improved business outcomes and our ongoing growth.
About the role:
This is an exciting opportunity to build our Learning & Development offering from the ground up, shaping the strategy, delivering early wins, and setting the tone for how we grow our people. You’ll play a key role in helping our employees get the most out of their careers, building confidence, unlocking potential, and supporting our teams to grow just as fast as our business is. From technical training in our operations and contact centre teams, to leadership and soft skills development, you’ll design learning that sticks and makes a real impact.
We’re growing quickly, so we need someone who’s energised by pace, happy to roll up their sleeves, and ready to make a difference from day one. You’ll work with leaders across the business, craft engaging learning experiences, and help create a culture where learning is just how we do things.
Key Responsibilities
* Shape the Strategy:
o Creative and deliver our first L&D strategy, aligned with our people priorities, values and fast-growing business.
o Build simple, scalable processes to understand and respond to learning needs across the business.
* Design & Deliver Impactful Learning:
o Run learning needs assessments and translate them into clear, engaging learning solutions.
o Design and deliver core learning experiences, from workshops and on-the-job training to curated external resources.
* Facilitate & Empower:
o Lead in-person and virtual sessions to bring learning to life across teams.
o Kick off early partnerships with external providers and help grow internal knowledge-sharing culture.
* Build the Foundations:
o Support the launch and adoption of our new Learning Management System (LMS).
o Set clear success metrics, gather feedback, and keep improving as we grow.
* Collaborate Across the Business:
o Build great relationships with leaders to understand their learning needs today and tomorrow.
o Work hand in hand with the People Team to embed L&D in everything we do.
Skills, Knowledge and Expertise
* Strong experience in both leadership/ soft skill development and technical training, such as contact center, and operations.
* A proven track record in designing and delivering impactful L&D programmes, ideally in a fast-moving, high-growth setting.
* A solid grasp of adult learning principles and practical ways to apply them.
* Confidence in assessing learning needs and turning them into meaningful solutions.
* Great facilitation and presentation skills, whether online or in the room.
* A data-driven approach to evaluating learning outcomes.
* Excellent communication and stakeholder management, you’ll know how to build trust quickly.
* Strong project management skills and the ability to prioritise in a busy, evolving environment.
* Experience supporting or leading a Learning Management System (LMS) rollout is a nice bonus!
Equal Opportunities
At Vintage Cash Cow, we are committed to fostering an inclusive environment where everyone feels heard, valued, respected and empowered to bring their authentic self to work. We believe that diversity drives innovation, creativity and success.
We welcome applicants from all backgrounds, perspectives and experiences, and we strive to create equitable opportunities for all. Together, we’re building a culture that celebrates individuality and champions equity at every level of our organisation.
If you’re excited about this role, but don’t tick every box, we still encourage you to apply. Your unique skills and experiences might be just what we’re looking for now or in the future.
If you need adjustments or accommodations during the hiring process, please reach out to us and we will do our best to support you.
At Vintage Cash Cow, we believe in building an inclusive workplace where everyone feels valued. We welcome applications from all backgrounds and encourage candidates to apply even if they don't meet every requirement listed. Your data will be handled in accordance with our Privacy Notice.
Vintage Trading is a fast-growing circular economy business on a mission to make it easy and rewarding for people to declutter responsibly. We operate two leading brands: Vintage Cash Cow in the UK and Arcavindi across Europe.
With over 300 employees in the UK and a growing team in Europe, targeting 120 team members this year, we're building a unique operation powered by hundreds of in-house experts in vintage, antiques, and second-hand goods. Together, we’re redefining how people value and recycle the past, helping customers turn unwanted items into money while promoting sustainability and reuse.
As we continue to scale, we’re always on the lookout for talented, passionate individuals to join us in shaping the future of the vintage and re-commerce world!