Support Medical Secretary - Urology | Liverpool University Hospitals NHS Foundation Trust
Employer: Liverpool University Hospitals NHS Foundation Trust
Location: Liverpool, L7 8YE
Hours: Full time
Contract Type: Contract
Disability Confident: No
Closing Date: 27/05/2026
About this job
A position has arisen for an experienced, well‑motivated and enthusiastic support secretary to join our Urology Department. The post requires resilience, adaptability and the ability to work in a fast‑paced professional environment.
Responsibilities
* Provide day‑to‑day support to the PA/Medical Secretary team.
* Update patient information and manage spreadsheets.
* Book, reschedule and cancel appointments and clinics; monitor clinic capacity.
* Handle correspondence with patients, consultants, nurses and other health professionals.
* Produce accurate correspondence in a timely manner, typing from audio dictation.
* Support 18-week Referral to Treatment pathways, including tertiary referrals to external trusts and ensure accurate recording on the Patient Administration System (PAS).
* Check follow‑up appointments, investigations and clinical letters for appropriate arrangements.
* Liaise with the personal medical secretary of specialties and handle enquiries on the telephone or face‑to‑face.
Qualifications
* Extensive knowledge of medical terminology.
* Strong audio typing skills.
* Exceptional verbal and non‑verbal communication skills.
* Resilience and adaptability to a fast‑paced environment.
Working across both sites. This advert closes on Monday 11 May 2026.
#J-18808-Ljbffr