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Client Project Support Officer, Warrington, Cheshire
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Client:
Salix
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
12 Month Fixed Term Contract
As a Client Support Officer, you will be responsible for supporting and monitoring the delivery of UK public sector decarbonisation projects, funded through grants and loan programmes by BEIS, Scottish and Welsh Governments. You will be part of one of Salix’s programme delivery teams, managed by a programme coordinator and a programme manager.
Your responsibilities will include ensuring project compliance with Salix’s funding requirements, building strong client relationships, and being their first point of contact for queries. You will support approximately 20 projects with a total value of around £50m. Additionally, you will participate in team meetings and contribute to process and system improvements to enhance the company's operations.
Key Responsibilities:
* Develop strong customer relationships through meaningful site visits.
* Maintain the integrity of client project data using CRM systems.
* Analyze data to generate insightful reports for the board and funders.
* Manage your daily tasks efficiently in a dynamic environment.
* Oversee payment processing and cash flow forecasting accurately.
* Draft impactful letters and review legal documents thoroughly.
* Create reports and presentations showcasing project contributions.
* Respond promptly and professionally to internal and client inquiries.
* Collaborate with the Communications and PR team to share insights and prepare materials for events, conferences, and webinars.
* Participate in organizational activities, cross-team projects, and charity initiatives promoting positive change.
* Uphold health and safety standards, fostering a culture of well-being and support.
What We Offer
* 28 days of annual leave
* Contributory pension scheme
* Public transport support
* Access to an Employee Assistance Program
* Training and development opportunities
Salix values diversity and encourages applications from all backgrounds. Applicants are asked to complete a diversity and equality form via the provided link to help us monitor our processes.
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