Job Title: Cigar Lounge Manager – North London N20 – c£40k bonus Employment Type: Full-time Location: North London Salary: Up to £40,000 bonus Job Description: Rhubarb Hospitality Recruitment is currently looking for a knowledgeable Cigar Lounge Manager for a cigar lounge in North London. The role will oversee daily operations and provide an exceptional customer experience. Key Responsibilities: * Manage the daily operations of the cigar lounge, including staff supervision and customer service. * Ensure the highest standards of product knowledge, customer care, and compliance with relevant UK regulations. * Oversee ordering, stock management, and cost control for cigars and related products. * Develop marketing and promotional strategies to attract and retain customers. * Train, lead, and motivate the team to deliver excellent service and product expertise. * Manage staff scheduling and foster a welcoming, professional work environment. * Handle customer inquiries and complaints, ensuring high customer satisfaction and loyalty. Requirements: * Strong knowledge of cigars, cigar culture, and related products. * Previous management or supervisory experience is desirable. * Strong leadership, communication, and problem-solving skills. * Ability to work under pressure and manage a team effectively. What We Offer: * Competitive salary up to £40,000 plus bonus. * A friendly and dynamic work environment. * Career growth opportunities within the lounge