Credit Controller
Pro-rata Salary: £17,555.27 per year
Hours: 8:45am to 4:45pm, 3 days a week (days to be agreed)
Location: Hoddesdon, Hertfordshire
About Us
LBS is one of the UK's leading B2B suppliers of watch batteries and straps to over 2,000 high street shops. We're a family business with 30+ years' experience, a team of 20 colleagues, and a culture built on reliability, teamwork, and service. Many of our staff have been with us for years, and we're proud of the supportive, friendly environment we've created.
The Role
Due to business growth, we're looking for an experienced Credit Controller to help us continue to expand and improve. This is a part-time role, ideal for someone who is organised, proactive, and confident in managing customer accounts while maintaining strong client relationships.
Key Responsibilities
* Managing the company's debtor ledger, ensuring timely collection of outstanding invoices
* Chasing overdue payments by phone and email in a professional manner
* Reconciling accounts and resolving invoice/payment queries
* Preparing aged debtor reports and liaising with management on cashflow
* Working closely with the wider team to ensure smooth credit control processes, identifying and implementing improvements
* Building and maintaining positive relationships with customers
Continuous Improvement at LBS
At LBS, we believe in continuous improvement — making consistent, small changes that add up to big results. As Credit Controller, you'll be expected to embrace this approach, keeping an open mind to change and helping the wider team work smarter every day.
You'll also have the opportunity to visit and tour other businesses to see best practices in action, bringing fresh ideas back to our business and implementing them with the support of the team.
About You
* Previous experience in credit control or accounts receivable is essential
* Strong communication and negotiation skills
* Highly organised with attention to detail
* Confident using accounting software and Excel
* Able to work independently and manage workload effectively
* Flexible, with a positive and professional approach
What We Offer
Work-life balance
* Monday to Friday hours - no weekend or evening work
* 28 days holiday (including bank holidays), increasing with length of service
* On-site parking
* Company pension
Culture & Perks
* Takeaway Fridays once per month
* Monthly social drinks, paid by the business
* 1 paid volunteering day per year to support a charity of your choice
* 1 day paid leave for your birthday
* Supportive friendly working environment where your contribution is valued
* Opportunities to progress as the business expands
Development & Growth
* External visits to other businesses to learn and apply best practice
* Be part of a stable, growing family business where you can make a real impact
If you're an experienced Credit Controller looking for a part-time role with a supportive and growing business, we'd love to hear from you.
Apply now to join the LBS team.
Job Type: Part-time
Pay: £15.00 per hour
Expected hours: 22.5 per week
Work Location: In person