Job Description Customer Service Advisor - Temp to Perm Opportunity\n\nLocation: Corby, NN17\n Start Date: 13th October\n Type: Temporary ongoing with potential to become permanent\n Pay:\n\n£12.31/hour for the first 12 weeks whilst training\n£13.01/hour thereafter\nAdditional shift bonuses available for evenings, weekends, and night shifts\n\nAbout the Role\n\nA leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed.\n\nAvailable Shifts\n\nDay Shift (37.5 hrs/week):\n\nCore hours: Monday to Friday between 07:00 - 18:00Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm\n Post-training: Rotating shift system based on business needs\n\nKey Responsibilities\n\nDeliver exceptional customer service across multiple channels (phone, email, live chat)\nResolve customer issues and complaints with empathy and efficiency\nCollaborate across departments to ensure smooth service delivery\nIdentify opportunities and leads for sales teams through effective questioning\nProcess returns, credits, and refunds