The role of Chief Operating Officer (COO) in our direct to consumer/professional services client, requires a strategic leader to oversee daily operations and drive organisational growth. This position is based in Liverpool, focusing on operational excellence and delivering measurable growth.
Client Details
This is an ambitious, entrepreneurial organisation operating within the direct to consumer sector. The company is recognised for its commitment to providing high-quality services and fostering a professional environment.
Description
Oversee and streamline daily operations to ensure efficiency and effectiveness.
Develop and implement strategic plans to meet business goals.
Collaborate with other C-Suite executives to align organisational objectives.
Develop a Technology plan to better use data (Snowflake) and to automate customer service/call centre operations.
Manage budgets and allocate resources effectively.
Monitor and evaluate performance metrics to drive business growth.
Ensure compliance with industry regulations and standards.
Profile
As a successful Chief Operating Officer (COO) you should have:
Proven experience as COO within the direct to consumer sector
Experience from both large and smaller organisations (this is ideal)
Worked closely with technology innovation and automation
Strong financial acumen
A track record of successful collaboration with executive teams
Knowledge of compliance and regulatory standards in the sector
Job Offer
Competitive salary ranging from £160,000 to £200,000 per annum depending on experience.
Benefits package to be confirmed; bonus and/or equity.
A leadership role based in Liverpool, offering influence at the highest level.
Be part of a professional organisation with a clear focus on operational excellence.