Purpose of the Job
To provide a high quality and effective social work service to respond to the needs of local residents with care and support needs, their carers and their families in a timely manner and within statutory guidelines. All assessments and support plans will be completed in accordance with the wellbeing principles of the Care Act and in a strengths based approach. Guidance, support and supervision will be provided in line with the individual’s experience and capabilities and in line with our Supervision Policy.
Newly qualified staff at grade P01 will undertake all work with support, close supervision and guidance and will have a reduced caseload. Upon successful completion of the ASYE, Social Workers will automatically move to P02.
Main Areas of Responsibility
* Assessment and Signposting
o Understanding of the context of the provision of statutory social care for children and families, adults and older people and awareness of relevant legislation underpinning care and support – for instance the Children Act 1989 or the Care Act 2014.
o To provide strengths based assessments, signposting and assistance in a way that is consistent with customer service standards and which promotes independence.
o Have awareness and understanding of safeguarding issues and local authority statutory duties pertaining to them with appropriate and timely support and interventions showing an understanding of capacity assessment, risk enablement, working with an understanding of unwise decision making and Making Safeguarding Personal.
o To ensure customers get the right help at the right time, addressing their needs for choice, early intervention, prevention, information and advice, helping them take advantage of opportunities and make decisions regarding their support. This will include devising appropriate well‑being and support plans. The use and understanding of Advocacy will be key to this role.
o To proactively promote activities and services that improve health and wellbeing and helps people to continue to live independently through access to a range of resources and universal services that do not require a social care assessment.
* Assessment and Support Planning
o To participate in the assessment of needs of residents in line with the legislative framework and Care Act wellbeing principle and thresholds, and in partnership with multi‑disciplinary professionals, using knowledge and skills to manage risks.
o To assist in the identification of need and work towards addressing their needs for information and advice and helping them take advantage of opportunities and make choices for their support.
o To agree with service users and carers clear and achievable outcomes and devise appropriate support plans.
o Where appropriate, to proactively promote preventative activities, resources and universal services including creative Telecare solutions where appropriate, to improve health and wellbeing as part of the assessment and review of support plans.
o To work collaboratively with other health, mental health and social care services to ensure a smooth transition from service to service and to support the provision of preventative or longer term services wherever appropriate.
o To be willing and ready to work as part of an integrated health and care approach which seeks to put the service user at the centre of all that happens on their behalf.
o To apply the principles of personalisation by working in partnership with clients and carers using person‑centred approaches to facilitate their involvement and choice, and actively seeking ways to maximise their independence and promote their well‑being. To use Advocacy whenever appropriate and understand different types of advocacy.
o To apply an approach which sees the strengths and assets of the service users, their personal and community networks instead a deficit view.
o To robustly manage a caseload of new clients and carers with various levels of care needs under the direction of a Team Manager or Senior Practitioner.
o To be aware of the financial implications of providing services, and take responsibility for the decisions made.
o To ensure all documentation is of high quality and accessible to relevant stakeholders and that service users and carers are routinely kept informed.
o To be responsible for recognising and assessing of vulnerable people and following agreed procedures to record, investigate and respond with appropriate and timely support and interventions.
o To actively assist with safeguarding adult enquiries, assessing, analysing and managing risk and devising multi‑agency safeguarding adult plans. To undertake training and development within the area of safeguarding that illustrates personal learning from SARs and Making Safeguarding personal principles.
o To lead and co‑ordinate safeguarding adults cases, present information in case conferences, reviews, complaints and meetings as appropriate and ensuring any reports that are required are prepared and presented with evidence of the involvement of clients, families and carers.
o To comply with the roles and responsibilities within the Safeguarding/Risk Management framework and deliver this to a high level of competence. This includes Mental Capacity Act, Deprivation of Liberty Safeguards, Best Interest Assessments and the protection of service users financial affairs where required.
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