Cwm Taf Morgannwg University Health Board
Support Manager - General Hospital Management
The closing date is 13 November 2025
We are looking for a Support Manager to join our Operations Team supporting our Hospital General Managers with the operational and daily management of the acute hospital sites within CTMUHB.
This role will be responding to day to day queries and support Hospital General Managers in the achievement of key objectives for the acute sites, contributing where appropriate to the production of site based operational plans and business case development to ensure that delivery of a safe and efficient hospital site.
Main duties of the job
* Be responsible for contributing to the operational and daily management of the acute hospital sites within CTMUHB, giving support to the Hospital General Managers with the day-to-day administration related to safe hospital site management and patient flow.
* Support the Hospital General Managers in the achievement of key operational and strategic objectives for the acute sites, contributing where appropriate to the production of site based operational plans and business cases development alongside care groups as appropriate.
* Provide support in achieving standards laid out by the Welsh Government.
* Ensure that routine and ad-hoc information is provided to support the monitoring and evaluating the achievement of the Hospital General Managers objectives.
* Work closely with other managers to ensure a co-ordinated approach to the delivery of services.
* Manage identified staff as part of the acute hospital management function across CTMUHB.
* Be responsible for the day-to-day processes and procedures.
* Be encouraged to identify new and improved ways of working for all staff for whom they are responsible.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
* Manage relevant Information System required to support hospital management functions for the University Health Board.
* Provide and analyse statistical information and produce reports for colleagues/CTM/other agencies as required by Hospital General Managers.
Person Specification
Qualifications
* Degree Level or equivalent level of skills, experience and knowledge
Knowledge
* Knowledge of acute site management and patient flow systems and processes
Experience
* Experience of team/staff management
* Experience in using clinical systems
* Experience of using other NHS Systems i.e. WIS, WPAS, WCP etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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