1. Account Manage a trophy contract based in the West Midlands.
2. Become part of a growing FM Service Provider
About Our Client
The hiring organisation is a medium-sized service provider specialising in facilities management. They are well-established in the industry and focus on delivering tailored TFM solutions to their clients.
Job Description
3. Manage and develop client relationships to ensure satisfaction and retention.
4. Oversee the delivery of facilities management services in line with client expectations.
5. Monitor and report on contract performance to meet agreed KPIs and SLAs.
6. Identify opportunities to enhance service delivery and optimise processes.
7. Collaborate with internal teams to ensure seamless operations and client support.
8. Prepare and present regular updates to clients and senior stakeholders.
9. Manage budgets and ensure financial targets are met or exceeded.
10. Resolve any client issues promptly and professionally.
The Successful Applicant
A successful Account Manager should have:
11. Previous experience in account management within the facilities management sector.
12. Strong organisational skills with the ability to manage multiple priorities effectively.
13. Proficiency in analysing data and preparing detailed reports.
14. A results-oriented approach with a focus on client satisfaction and service quality.
15. Excellent communication and negotiation skills.
16. Knowledge of budgeting and financial management.
What's on Offer
17. A competitive salary in the range of £62,500 to £70,500 per annum.
18. A comprehensive benefits package to support your needs.
19. Opportunities to work with a respected organisation in the business services industry.
20. A collaborative and professional work environment.
21. Potential for career advancement within the facilities management sector.
This is a fantastic opportunity for an experienced Account Manager to make an impact. If you are ready to take the next step in your career, we encourage you to apply today!