After Sales Director - Automotive
We are seeking an exceptional After Sales Director to lead and transform the operational performance of one of the region's largest automotive aftersales operations.
This high-profile leadership role is responsible for the strategic direction, operational excellence, and commercial performance of pre-sales preparation, service, maintenance, repair and bodyshop operations across two major sites.
Responsibilities include overseeing two workshops with 24 ramps, multiple operational departments, and managing a team of approximately 75 employees. The role requires a proven leader who can drive performance, develop people, implement best-in-class processes, and deliver outstanding customer and commercial outcomes.
Key responsibilities:
- Full accountability for the performance, profitability and strategic direction of all pre-sales preparation and aftersales operations across two sites.
- Lead, coach and develop a management team and workforce of approximately 75 employees.
- Create a culture of accountability, engagement and continuous improvement.
- Design and implement systems, processes and KPIs to drive operational excellence.
- Oversee vehicle preparation, service, maintenance, repair and bodyshop functions ensuring seamless operational delivery.
- Manage budgets, resources and departmental performance to maximize efficiency and profitability.
- Act as a key member of the senior leadership team, influencing business strategy and operational decision-making.
Qualifications:
- Proven experience leading large-scale automotive operations within a dealership group, fleet operation, workshop network, vehicle preparation business or automotive logistics environment.
- Strong commercial awareness combined with exceptional leadership and people development skills.
What Success Looks Like:
- Increased workshop utilisation, productivity and labour recovery.
- Improved customer satisfaction, retention and aftersales revenue performance.
- Stronger operational controls and measurable efficiency gains across all departments.
- Highly engaged leadership team capable of driving performance and developing future talent.
- Consistent delivery of financial targets, profitability and business growth.
- Scalable operational structures that support the continued expansion and success of the business.
Salary: £95k to £120k (Negotiable) + senior level executive package and benefits.
Ideal location: Northwest England / Liverpool, Manchester and surrounds. Relocation is an option for the right person.
To register your interest, contact Robert Cox – Senior Recruitment Consultant, Glen Callum Associates Ltd.
We do not accept overseas applications.
JOB REF: 4359RC.
