Our client a large public sector organisation requires a Planning and Economic Development Business Support Officer based in Mossley Mill. Role: Planning and Economic Development Business Support Officer Rate of Pay: £15.31ph Location: Mossley Mill Hours: 37 hours Duration : End of March 2026 Closing Date : 21st January 2026 Main duties/Responsibilities: Responsible for the provision of a high quality, efficient and effective confidential administrative and business support service to the Councils Economic Development and Planning Department. As part of a central team, the post holder will provide comprehensive clerical and administrative services for the achievement of effective implementation of the Council's Local Development Plan, Planning Policy and Economic and Tourism related strategies. including efficient word processing and a minuting service for the achievement of effective implementation of the Governance team's services. The post will require flexibility working in a dynamic environment. As a member of the Planning & Economic Development Business Support team, contribute to the effective delivery of operational objectives of the Economic Development & Planning Department. Provide comprehensive administrative support for the processing of planning related applications including; Keying and plotting new applications on the NI Planning Portal system Adhere to Receipt, Custody & Lodgement procedures for monies received Validate new applications and liaise with customers and P&T colleagues on updating information. Preparation of refund paperwork Weekly refund checks Issuing of neighbour notification letters Updating appeals information on NI Planning Portal Redaction, scanning & upload of documents to NI Planning Portal Record representations and issue acknowledgements Scanning, redaction and issue of planning decisions Assist with reports for Planning Committee Completing documentation for Statutory Charges Register Retrieval & storage of application files Arrangement & supervision of application files Issue of weekly valid application lists Generate weekly advertising lists Scanning of weekly advert lists to Ni Planning Portal and Council website Provision of telephone cover / planning inbox - dealing with customer queries Generate Purchase Orders Maintain record of Purchase Orders Room booking General photocopying and scanning as required Minute taking Maintenance, audit and update of systems, databases, business directories and spreadsheets used within the Department, ensuring these sources are correct and up to date. * Open, close and maintain up to date Council paper files. Formatting and issuing of correspondence and documents Maintaining electronic diaries of appointments and supervision of same, including room bookings, equipment, catering, invites and responses. Maintaining databases, including catering select list and list of traders Process and maintain stall applications, deal with queries from traders and liaise with other sections, e.g. Environmental Health. Follow up on trader insurance. Formatting of Committee and Council reports for issue Collation of supporting materials for the effective administration of grant payments Process booking payments through the microcache system following proper financial and audit procedures ensuring all necessary documentation is completed. Accurately complete and send coding sheets to Finance. Provide administrative support for the processing of other planning functions such as Enforcements and Tree Preservation Orders including; Keying and plotting new applications on the NI Planning Portal system Issuing of relevant correspondence Updating information on NI Planning Portal Redaction, scanning & upload of documents to NI Planning Portal As part of a team: Collect, sort, date stamp and distribute all incoming and outgoing mail Receive, record and distribute correspondence, complaints and comments received ensuring the Councils Customer Care policy is adhered to. Assist officers with the organisation and administration of events, launches and meetings, including on call staff invites, RSVP's and event registrations. Liaise with promoters regarding administrative process for temporary use of Council owned assets and marketing materials for events, festivals and conferences and inspections of materials upon return. Prepare and issue emails and letters in relation to the work of the department Deal directly with the general public, by email, at reception and by telephone acting as first contact point for the Department. Prepare Postal labels and name badges for the Department and Events Preparation of information packs for meetings and events. Issuing email, marketing communications to customers and stakeholders for events, functions and engagements. Record actions at monthly team meetings and facilitate paperless meetings, preparing and circulating agendas, minutes and other papers as necessary. Provide a full range of administrative services to Officers across Economic Development Team including word processing and provide a confidential clerical service. Maintain electronic diaries of appointments for Officers within the Economic Development Team and book all necessary meeting rooms, equipment and catering arrangements. Draft and co ordinate reports and documents to be presented to CLT and Council Meetings. Maintain, audit and update systems, databases and spreadsheets for Economic Development Team as well as categorized groups for the Mailshot database and ensure sources are correct and up to date. Assist Officers with the organisation and administration of events and launches, e.g. Summer Schemes, May Fair, Christmas Events or policy launches. Ensure files are efficiently and accurately stored to facilitate reporting and the easy retrieval of documents through use of IT/ Public Drive Folders, internal filing systems and Council filing system. Promote the provision of a high level of internal and external customer service excellence when responding to enquiries from members of the public, businesses and a range of stakeholders Operate a variety of IT software for the efficient working of the Department including Word, Excel, Outlook, and various specialised databases used within the section including the NI Planning Portal, Artifax and Totalview. Carry out duties and commitments to colleagues as agreed, contribute to team discussion and meetings, provide information and help to colleagues when needed and ask for help when required. Undertake such other duties deemed to be within the scope of this post including participation in the interchange of duties to cover for sickness, leave, staff vacancies and staff training within the department and other departments when required. Essential Criteria: A minimum of 5 GCSEs (Grades A-C) to include English and Maths or equivalent A minimum of 2 years' administrative or clerical experience to include dealing with the general public and minute taking. Experience in the use of Microsoft Office applications, including Word, Access, Excel and PowerPoint To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted. Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.