Community Advisor (French Speaker)
Start Date: Immediate
Duration: Long-term Project
Hours: 10 hours per week
Location: Remote
About the Role
Key Responsibilities
* Provide strategic direction, best practices, and guidance to ensure communities align with business objectives
* Define the community’s mission, vision, and goals
* Advise on optimal interaction styles and community structures
* Establish KPIs and reporting frameworks to measure success
* Identify and nurture superusers, ambassadors, and influencers
* Provide insights into platform trends, industry best practices, and product roadmaps
* Act as a liaison between customer stakeholders and internal teams
Skills & Experience
* Experience with data analysis using tools such as Google Sheets and in-product analytics tools
* Skilled at creating data-centered reports using Google Slides
* Ability to research technical product details (supported by AI documentation) and help resolve community issues
* Basic understanding of community forums and online engagement best practices
* Strong analytical and strategic thinking skills able to form actionable recommendations based on community insights
* Excellent rapport-building and communication skills
* Proactive, organised, and solution-oriented
This role offers flexibility, autonomy, and the chance to influence thriving online communities for a global audience. If you’re a data-savvy, community-minded professional who’s fluent in French, we’d love to hear from you!