Job Description
This position focuses on enhancing the efficiency of back-office functions while supporting a positive, professional experience for both employees and visitors.
Working collaboratively with multiple teams, the Coordinator upholds the core values of both ISS and WSP, consistently delivering high standards of service and contributing to a well-managed, responsive workplace.
Key Responsibilities
1. Provide comprehensive administrative support to the Workplace Manager and teams
2. Maintain accurate records, reports and workplace documentation in line with policies
3. Coordinate cleaning, catering and maintenance services to ensure seamless operations
4. Monitor and update workplace systems, generating reports on occupancy, usage and performance
5. Serve as the first point of contact for workplace queries from employees, contractors and suppliers
6. Assist with budget tracking, invoice processing and expense reconciliation
7. Support health, safety and sustainability initiatives by maintaining audit records and ensuring compliance
Professional and Personal Competencies/Qualifications
8. Proven coordination or administrative experience, ideally in facilities or workplace management
9. Proficient in Microsoft Office and workplace management systems
10. Excellent organisational and multitasking abilities under competing priorities
11. Strong written and verbal communication skills
12. Familiarity with health and safety regulations and reporting processes
13. Keen attention to detail, ensuring accuracy and compliance
14. Problem-solving mindset with the ability to collaborate and improve processes
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.