Company description: ClearCourse Job description: Technical Project Consultant – Join a Leading Tech Company! Location: Waterlooville, Portsmouth Company: ClearCourse Role Type: Full-Time, Permanent, Hybrid Are you tech-savvy, highly organized, and passionate about software solutions ? Do you have experience in software training or implementation, ideally within retail or hospitality ? If you’re looking to take your career to the next level in project management, we have the perfect opportunity for you! At ClearCourse, we provide cutting-edge POS solutions and integrated payment systems that help businesses in retail and hospitality operate more efficiently. As a Technical Project Consultant, you’ll play a crucial role in software implementation, training, and project coordination, ensuring seamless delivery for our customers. What You’ll Be Doing: Software Implementation & Support: Assist in delivering and deploying Swan and Epos Bureau products, as well as related software such as Customer Ordering App, FUSE, Swan Mobile, TRIMSm, Omnisend, BalancePay, and Cymba. Project Coordination: Support project managers in planning, coordinating, and managing software implementations and customer training sessions. Customer Training & Consultation: Deliver engaging training sessions and consultations, helping customers make the most of our software. Stakeholder Collaboration: Work closely with internal and external teams to ensure smooth project execution and high customer satisfaction. Problem-Solving & Risk Management: Identify potential risks and communicate them to the project team in a timely manner. Data & System Management: Assist customers with data setup, software installations, and system configurations based on their business needs. Cross-Team Collaboration: Work alongside Product Managers, Development, Support, and Implementation teams to drive successful project outcomes. What We’re Looking For: Organizational Excellence: Strong time management and prioritization skills to keep projects on track. Communication Skills: Exceptional verbal and written communication to engage with both technical and non-technical stakeholders. Technical Understanding: Ability to grasp software solutions and translate customer needs into effective implementations. Customer-Centric Approach: Experience working with cross-functional teams and delivering on customer requirements. Problem-Solving Mindset: Analytical and practical skills to resolve challenges efficiently. Attention to Detail: Ensuring accuracy in software setup, training documentation, and project execution. Desirable Experience: Background in retail, hospitality, or software implementation is a strong advantage. Experience in software training, technical support, or implementation. Familiarity with financial and operational processes in project environments. Prince2 Foundation qualification (or similar project management certification) is a plus. What We Offer: Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave your birthday off Employee wellbeing perks – including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Take the Next Step? If you’re a technical expert with a passion for project management and customer success, we’d love to hear from you!