3 months contract with a Local Authority
Job Summary:
• The Weighbridge Operator is responsible for the day-to-day operation of a busy weighbridge facility, ensuring legal compliance with waste regulations and maintaining high standards of customer service.
• Acting as the first point of contact for customers, this role involves accurate data entry, cash handling, and enforcing site protocols in a fast-paced environment.
• The position contributes directly to maintaining a clean, safe, and well-managed site.
Key Duties/Accountabilities (Sample):
• Greet and assist customers on-site and over the phone, offering advice and guidance on correct waste disposal procedures.
• Operate the weighbridge system to record vehicle, waste, and account data accurately.
• Ensure waste presented is in line with the site’s permit and relevant environmental legislation (including Duty of Care).
• Handle payments, process card transactions, manage cash, and complete daily banking duties.
• Monitor and enforce compliance with site regulations and accepted waste protocols.
• Verify documentation and customer credentials (e.g. Waste Carrier Licences and charitable status).
• Maintain IT systems and input accurate data for reporting, statistics, and financial records.
• Produce basic written documentation including letters, reports, and spreadsheets.
• Order and maintain office supplies and weighbridge equipment stock levels.
Skills/Experience:
• Strong customer service experience, with the ability to handle challenging interactions tactfully.
• Sound judgement and discretion when checking paperwork and allowing or denying site access.
• Good numerical and literacy skills – minimum of 2 GCSEs (Grade C or above) in Maths and English (or equivalent).
• Experience in cash handling, basic finance, or banking processes.
• Competent keyboard skills with experience using databases, email, and Microsoft Office applications.
• Confident communicator both face-to-face and via phone.
• Able to work reliably in a fast-paced and high-pressure environment.
• NVQ Level 2 in Business Administration or demonstrable equivalent experience.
• Knowledge of waste legislation, including the Environmental Protection Act (Duty of Care).
• Awareness of health and safety procedures in an operational setting.
• Familiarity with weighbridge systems or previous experience in a waste management environment.
• Willingness to work towards relevant weighbridge operations qualifications.
Additional Information:
• The closing date: 05/08/2025 @16:00.