Overview
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties. The Customer also requires a CCTV PSS SIA Licence. Additional courses may be contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* Renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and immediately report, any Health & Safety hazards on site.
* Stay alert to any threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
* Use common sense and initiative by involving others if a situation appears to become threatening.
* Maintain professional conduct in challenging situations and with customers.
* Complete an accurate, detailed notebook entry after any incident for the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience is an advantage, but not essential as training will be provided
* SIA License desirable
* Clearance will be discussed at interview
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP and access to Salary Finance, Choices benefits platform, MiDeals discounts, cycle-to-work scheme, life cover, share plans, and employee recognition programs. We also provide training and development opportunities to progress your career with Mitie. We are committed to inclusive recruitment and will make reasonable adjustments during the recruitment process if needed. Since 1987, Mitie has 80,000 employees and serves a wide range of clients.
Join Our Team
Together our diversity makes us stronger. Apply now.
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