Job Description Contact Centre Team Leader £32,500 - £35,000 Full-time If you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You'll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too. What you'll be doing: Contact Centre Team Leader * Coaching and developing a contact centre team * Setting goals and helping your advisors hit them * Managing escalations and spotting performance trends * Turning insights into clear actions * Supporting the operation through a period of transition What you need: Contact Centre Team Leader * People leadership experience * Strong coaching and performance management skills * Confident problem solver with an analytical approach * Enjoy developing others and raising capability in the team The offer: Contact Centre Team Leader * £32,500 - £35,000 * BUPA Medical & Dental, life cover, income protection, pension * Wellbeing-focused, inclusive culture * Clear internal development routes How to apply Send your CV and well be in touch to talk through the...