About the Role Here at Howden Group Holdings, we are transforming the way we deliver HR services to our business and this is an exciting time to join our evolving HR function as we look to drive commercially aligned and strategic HR support to our stakeholders. This is an exciting opportunity to deliver first class HR Services support to our UK businesses, providing first line HR support to a fast-growing and transformational business. This is a varied role as you will provide HR support on all operational elements from on-boarding, job change, family leave through to leaving. You will role model HR best practice; establish credibility and trust with stakeholders at all levels; support innovation through advising, informing, challenging and facilitating discussions with the business and HRBP’s in equal measure on a wide range of issues – all in the context of a rapidly evolving and growing business. We are looking for a motivated and enthusiastic individual looking to take the next step on their HR journey, to join a growing team within HR Employee Services. You will pride yourself on providing a high quality client focused service, driving self-service and continuous improvement in a fast paced and entrepreneurial environment. Role responsibilities Provide a client focused HR service across the employee lifecycle, delivering a great experience to our people. Working as an advocate and expert on Workday HR, guiding and supporting people, whilst promoting self-service capability. Responsible for follow up actions and ongoing enquiries, ensuing processes are completed to a high standard and in time for payroll cut-off. Works closely with colleagues within HRES to drive consistency across the business, improve processes and gain efficiencies. Works with the Recruitment team to ensure the applicant through to new starter process is managed efficiently and provides a great candidate experience. Working collaboratively with the group HR centres of excellences, HRBP, reward, change, payroll, learning and HRIS teams. Validates data, ensures job details are correct, such as roles, teams and cost centres. Make appropriate decisions and use own judgement on work prioritisation ensuring expectations on service delivery can be met. Attends employee relation meetings, to take notes and circulate actions. Works within GDPR guidelines, managing people data requests and the confidentiality of data. Contributes to wider projects and initiatives within HR, driving process improvements, automation and efficiencies. Ensures cases and requests are completely correctly and in time for payroll. Key requirements Delivery focused and able to demonstrate putting client experience first. Self-motivated with a positive attitude. Strong relationship building and influencing skills. Works well under pressure to meet deadlines whilst managing conflicting demands. Strong attention to detail. Team player with the ability to learn quickly. Workday and HR Shared Services experience desirable. Ability to work well independently with confidence. Strong administration, organisational, communication and interpersonal skills. Problem solver with resilience, initiative and ability to challenge the status quo. Smart pragmatic and positive approach, able to build trust and offer proactive solutions. Workday and HR Shared Services experience desirable. What do we offer in return? A career that you define. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: People First Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. Diversity & Inclusion At Howden Group Holdings we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.