Position
Funeral Director
Location
E.H Crouch Funeral Directors, Baldock
Job Type
Full‑time (40 hours per week)
Salary
£30,929.60 per annum
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community.
Key Responsibilities
* Lead and conduct funeral services in a dignified, respectful, and professional manner
* Support families with empathy and guidance throughout the funeral process
* Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
* Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
* Oversee funeral logistics on the day, including timings, team direction, and venue setup
* Assist with coffin preparation, handling of the deceased, and chapel duties where required
* Provide leadership and mentoring to less experienced team members
* Support local community engagement and promotion of the brand you represent
* Uphold health and safety, compliance, and professional standards at all times
About You
* Experienced in funeral service operations and conducting funerals
* Demonstrates excellent communication, leadership, and organisational skills
* Calm under pressure with a respectful, compassionate approach to service
* Physically capable of manual handling tasks, including coffin bearing
* Comfortable with direct contact with the deceased in varying circumstances
* Holds a Full UK Driving Licence (essential)
* Willing to work flexibly, including weekends and on-call duties as required
What We Offer
* A meaningful role supporting families when they need it most
* Full training and development, including Funeral Plan Consultancy
* Uniform and all necessary equipment provided
* 30‑33 days annual leave, inclusive of bank holidays
* Company pension, employee assistance programme, and life assurance
Next Steps
If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, simply hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Dignity
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA‑regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process.
Equality, Diversity and Inclusion Statement
Our vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management and Manufacturing
* Personal and Laundry Services
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