Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
* Free Meals on
Duty: Enjoy complimentary meals while
at work.
* Uniform Provided: A professional uniform is supplied for all
employees.
* Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance
Programme: Free and confidential
support for various challenges, including financial advice, stress, and health
issues.
* Career
Development: Opportunities for
career growth and internal transfers within Marriott's global network.
* Training and
Development: Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
* Keeping the
Housekeeping team focused on the critical components of operations to drive
guest satisfaction and the desired financial results.
* Ensuring
compliance with all housekeeping policies, standards and procedures.
* Establishing
goals and objectives for all areas of responsibility.
* Directing staff
to strive for continuous improvement in all areas of responsibility.
* Initiating and
maintaining an effective inspection program including rooms; public areas;
associates’ work and locker areas; storage areas; recreation areas; laundry
areas; garage and grounds.
* Developing hotel
general cleaning schedule and managing execution of work.
* Understanding
and communicating to staff the operating and maintenance procedures of all
departmental equipment.
* Supervising and
approving the budgeting and ordering of guestroom and cleaning supplies.
* Being aware of
hotel’s layout and facilities.
* Ensuring all
rooms correspond with lists given, reporting any discrepancies immediately to
Office Coordinator/ Front Desk/ Rooms Controller.
* Reporting any
maintenance issues immediately.
* Complying with
COSHH and Health and Safety Standards.
* Following the
lost property procedures.
* Complying with
Brand Standards when cleaning and getting each room ready for the guest
arrival.
* Delivering an
exceptionally high standard of five-star luxury lifestyle service for every
guest interaction.
* Attitude,
grooming standard, body language and tone need to be positive, supportive and
on brand at all times.
* Carrying out other duties that may be required
to ensure the overall hotel operation is properly maintained
Safety and
Company Policies:
* Follow all company and
safety and security policies and procedures.
* Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training
and certifications.
* Ensure uniform and
personal appearance are clean and professional.
* Maintain confidentiality
of proprietary information.
* Communicate with others
using clear and professional language.
* Develop and maintain
positive working relationships with others.
* Support the team to reach
common goals.
* Listen and respond
appropriately to the concerns of other employees.
* Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
* Related Work Experience:
At least 1 year of related work experience, as a Housekeeping Supervisor
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!