Job Title: Transport Officer Location: Ealing, West London (2 days office / 3 days remote once trained) Hourly rate £22.02 PAYE / £29.30 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start As a Transport Officer, you will lead a team of Passenger Assistants and oversee the safe transport of children and vulnerable adults to school and essential services. This is a pivotal operational role responsible for: Managing day‑to‑day delivery of travel assistance services Leading and developing Passenger Assistants (approx. 25 direct reports) Overseeing a large, diverse caseload of service users Coordinating with commissioned transport providers Producing route risk assessments, travel schedules and operational documentation Ensuring excellent customer service to families, schools, and partners Driving continuous improvement, efficiency, and value for money Upholding safeguarding and compliance standards at all times Key Requirement You must have a sound understanding and practical application of home‑to‑school transport policies. We are specifically looking for someone with demonstrable experience applying local and national statutory guidance to: Assess eligibility for home‑to‑school travel assistance Coordinate suitable and compliant transport arrangements Ensure policies are c...