Group Credit Manager
Location: Hybrid - Slough area (3-4 days per week, with occasional travel to other offices)
Salary: Highly competitive + comprehensive benefits package
The Opportunity
Reporting into senior finance leadership, this role will hold full responsibility for the credit control and accounts receivable function across the wider group. You will be tasked with driving cash collection performance, improving controls, reducing aged debt, and ensuring the function is scalable to support continued growth.
This is a highly visible role with regular interaction across the wider business, requiring someone who can balance strategic leadership with hands-on operational management.
Key Responsibilities
Strategic Leadership & Ownership
* Develop and implement a group-wide credit control strategy aligned to wider business growth and cashflow objectives
* Own key performance metrics including DSO, overdue debt, cash collection, and debtor quality
* Build a scalable credit function capable of supporting future acquisitions and integration activity
* Provide meaningful reporting and insight to senior leadership around collections performance, risk exposure, and improvement opportunities
Team Management & Development
* Lead and develop a multi-level team including Credit Control Team Leads, Credit Controllers, legacy debt teams, and cash allocation staff
* Introduce clear KPIs, accountability frameworks, and service standards across the department
* Drive a high-performance culture focused on ownership, continuous improvement, and collaboration
* Support succession planning, coaching, recruitment, and resource planning as the business grows
Credit Risk & Governance
* Review and strengthen credit policies, procedures, and governance frameworks across all entities
* Oversee credit limits, risk assessments, provisioning, write-offs, and escalated accounts
* Ensure strong compliance with internal controls, audit requirements, and financial best practice
* Act as the senior escalation point for complex disputes, insolvencies, and high-risk balances
Commercial Business Partnering
* Work closely with Managing Directors, Operations, Sales, Billing, and Finance teams to improve collection outcomes
* Lead arrears review meetings and challenge stakeholders where action is required
* Provide commercial insight into payment trends, customer behaviour, contractual exposure, and collection barriers
* Ensure credit risk considerations are embedded into commercial decision-making
Reporting, Forecasting & Month-End
* Own debtor-related inputs into group cashflow forecasting
* Ensure timely month-end close for receivables, reconciliations, ageing reviews, and provisions
* Deliver accurate MI on collections performance, overdue balances, and risk trends
* Act as key contact for audit queries relating to receivables and credit processes
Transformation & Continuous Improvement
* Lead projects to improve systems, processes, controls, and automation across the function
* Support finance transformation programmes and acquisition integrations
* Improve alignment between Credit Control, Billing, and Cash Allocation teams to maximise efficiency and service delivery
Ideal Background
* Extensive experience in senior Credit Control / Credit Management leadership roles
* Proven track record leading larger or multi-layered teams
* Experience operating in a multi-entity, acquisitive, or fast-growth environment
* Demonstrable success improving DSO, reducing aged debt, and enhancing controls
* Strong stakeholder management skills with the ability to influence senior leaders
* Commercially astute, analytical, and comfortable working in a changing environment
* Hands-on approach with the ability to lead from the front
Why This Role?
This is an excellent opportunity to join an ambitious organisation in a period of continued growth. The role offers real autonomy, visibility, and the chance to shape a critical finance function while developing your career within a progressive business.
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