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Harbour Hotel Southampton - Operations Manager
Our stunning Harbour Hotel Southampton is looking for an Operations Manager to join the team, overseeing the thriving operational departments of this 120-bedroom hotel with two restaurants, a busy meetings and events space, and a luxury spa.
As part of Harbour Hotels' commitment to internal development, this role is a stepping stone to becoming a General Manager. It would ideally suit a senior experienced Head of Department within a large property looking to progress into their first Operations Manager role, or an existing Operations Manager seeking a larger, more prestigious hotel with ambitions to become a General Manager.
This 5-star hotel in the luxury lifestyle sector requires an ideal candidate with a good understanding of service delivery, team development, and managing all commercial aspects of a busy and successful hotel. Leadership skills are essential to motivate and inspire a strong team of department heads, ensuring targets are met and exceeded, while being a true people’s champion.
The candidate should have previous hotel operations experience, demonstrating success in managing high-volume F&B, large events, and knowledge of front office, rooms, and spa operations, with a view to becoming a future General Manager in the luxury hospitality sector.
The Role
Oversee operational departments of the hotel, including F&B, events, front office, rooms, and spa.
Lead and develop teams, ensure service excellence, and meet financial targets.
Support the hotel’s growth and uphold its reputation as a luxury five-star establishment.
Who We Are
Harbour Hotels is a collection of prestigious hotels located in beautiful coastal, country, and city locations across the South. Our portfolio includes a variety of restaurant concepts and the unique HarSPA brand.
Harbour Hotel Southampton, located in Ocean Village Marina, is the only luxury five-star hotel & spa in Southampton. It features 120 bedrooms and suites, a rooftop bar and restaurant, event spaces, and the HarSpa with pool, treatment rooms, and gym.
What’s in It for You
* Discounted room rates across Harbour Hotels
* 25% discount on food and drink in our bars and restaurants
* 25% discount on HarSPA and Temple Spa treatments
Health & Wellbeing
* Mental health and wellbeing support
* 24/7 GP services
* Nutrition & fitness advice
* Online health checks
* Group Life Cover
Reward & Recognition
* Incentive schemes
* Harbour Heroes awards
Development
* Progression opportunities within Harbour Hotels
* Career pathways and internal promotions
* On-the-job training and development
The Usual Bits
* Meals on duty
* Competitive salary
* Unique uniforms
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