Care Home Administrator
Hilltop Court Care Home, Stockport, SK4 1RD
Harbour Healthcare
Harbour Healthcare is recruiting for a Care Home Administrator in Stockport. We set high standards for resident care, and working for Harbour Healthcare means joining a team that prioritizes residents' care and comfort. Our team is professional, respectful, responsible, well-trained, and holds high expectations of themselves and each other.
This role offers a great opportunity for a positive, self-motivated, friendly, and proactive individual. We are seeking someone with experience in the field to join our established team of professionals.
Main Duties of the Administrator:
1. Processing payroll details for all employees using the Cold Harbour system.
2. Ensuring compliance of care worker and service user files, and following up on key documents as required.
3. Maintaining and updating compliance dashboards such as NMDS and training platforms.
4. Assisting with recruitment processes, including distributing application forms, vetting, screening, and training new staff, and ensuring ongoing training needs are met.
5. Filing and record keeping.
6. Answering calls and liaising with clients, relatives, and external stakeholders.
7. Taking minutes at meetings.
8. Adhering to GDPR requirements.
9. Writing letters and emails.
10. Providing general administrative support to management and the home.
The role is vital to ensuring the smooth running of the office. The successful candidate will have previous relevant experience and demonstrate the following key attributes:
Essential Skills:
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite
* Experience with office equipment (fax machines, printers)
* Professional appearance and attitude
* Resourcefulness and proactivity in problem-solving
* Excellent organizational skills
* Ability to multitask, prioritize, and manage time effectively
Benefits of Working at Harbour Healthcare:
* Discounts on shopping, fashion, days out, travel, entertainment, and more
* Cycle Scheme – up to 39% savings on bike purchases
* Free face-to-face counselling for staff and families
* Staff recognition awards and Employee of the Month vouchers
* Opportunities for training and career progression
* Salary sacrifice pension scheme
* Blue Light Card – discounts at numerous retailers
* Free eye tests and discounted glasses
* Cashback card – save up to £500 annually
* Wellbeing portal offering free meditation, podcasts, virtual events, mental health support, workout plans, live classes, and wellbeing series
* Seasonal events, competitions, and incentives
* Refer a Friend scheme – earn up to £250
* On-site parking
If you believe you are suitable for this role, we would love to hear from you. Apply now!
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