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Customer support analyst apprentice

Wallsend
MANDATA (MANAGEMENT AND DATA SERVICES) LTD
Customer support analyst
Posted: 18h ago
Offer description

Our Customer Support Analyst Apprentice acts as a customer’s 1st point of contact, providing technical support to our clients for our bespoke transport management software, timely customer feedback, and supporting the roll-out of new software solutions across the Mandata Group.


Course Information

Course: Customer service specialist (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced


Working Arrangements

Working Week: Monday - Friday, 8.00am - 6.00pm (shifts vary from 8.00am - 4.00pm, 9.00am - 5.00pm or 10.00am - 6.00pm).

Expected Duration: 15 Months

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