International Payroll Analyst – City of London
Are you a Payroll Analyst who delivers exceptional customer service and wants to work in a global workplace where employees genuinely thrive and it is more than just a job?
Our client, an industry leading global investor, who provide a purpose-driven, dynamic and sustainable pension plans to over half a million members; is looking for a Payroll Analyst to deliver exceptional customer service to business groups internationally and process monthly and/or biweekly payrolls for salary and hourly employees.
The Analyst will be based in Europe and will support the UK payroll as well as other countries in Europe/APAC.
With a people-first culture, you can prioritise wellness and personalise your employee journey to be and deliver your best; empowering you to bring your authentic self to work every day.
It’s an exciting opportunity to join a busy and dynamic team, where you are rewarded well.
Accountabilities:
* Support the international payroll team with daily tasks and year-end activities, such as balancing reports, communicating with vendors, submitting input requests, and supporting with ad hoc seasonal demands
* Perform payroll transactions such as data entry, mass uploads, time system inquiries, and payroll processing jobs
* Review, analyze, and reconcile payroll and other payroll related data according to established timelines, standards, and procedures and calculate retroactive data as required.
* Handle complex and/or sensitive payroll requests and issues by providing exceptional customer service to both the customer and its employees
* Ensuring the employees are receiving their payments on schedule by working to the tight deadlines and effectively managing your time to meet SLA’s
* Using great attention to detail identifying any payment or data errors
* Manipulation and validation of incoming data
* Escalate issues as appropriate to ensure quality service levels.
* Manage and support the day-to-day payroll processes, organize, and submit payroll entries to ensure error-free processing aligned to statutory compliance and internal policies
* Processing year end tasks
* Provide ideas, solutions, and tools to increase the effectiveness and efficiency of payroll processing
The successful candidate will have:
* Strong knowledge of Compliance / HMRC legislation
* CIPP qualified to at least level 3 (Foundation Degree Access Course)
* Minimum of 3-5 years of payroll and/or pension experience
* Exceptional attention to detail and accuracy
* Strong organizational skills. Proven to work well under pressure and meet tight deadlines
* Excellent verbal and written communication skills in English.
* Working knowledge of Workday, Ceridian (Dayforce) / SDWorx
* A sense of urgency in solving customer requests to ensure timely resolution and an ability to work under pressure, multi-task, and meet deadlines is required.
If you are interested in being part of an exciting journey; for a genuine company that is a pioneer and global leader in infrastructure direct investing, with over 20 years of experience; who get stuff done, and have fun doing it, then please get in touch.