We are currently looking for an experienced Bartender to join the Food & Beverage team at SCHLOSS Roxburghe Hotel. This is a permanent, full-time position, working 5 days over 7.
You must be over 18 years old for this position and available to work evenings and weekends.
We offer a competitive salary of £12.50 per hour plus gratuities* and excellent employee benefits.
*Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid.
The Bartender will deliver and create an exceptional and memorable food and beverage experience to our guests in the State Room Lounge Bar.
* Provide an excellent bar service and experience for our guests across the hotel's food and beverage outlets
* Deliver a memorable service experience to the highest standards with a warm and personal touch
* You will engage and interact with our guests creating magical and memorable moments during their time at SCHLOSS Roxburghe
* Ensure that your guests drinks orders are taken and executed in a timely manner
* Adhere to liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
* You will assist in ensuring that all tables in the bar are set and ready for welcoming guests at all times
* Develop a complete working knowledge of the menu items and their ingredients and preparation
* Have good knowledge of the different drinks menus available to our guests, assisting guests regarding their drinks choice in an informative and enthusiastic way
* Develop a complete working knowledge of all products served in the bar
* Boost revenue through upselling and cross-selling across different hotel departments
* Follow all safety standards and policies when handling food and beverage
Your Knowledge & Capabilities:
· You are enthusiastic and have a positive personality with the ability to build genuine and relationships.
· You are incredibly motivated and take pride in your work.
· You have a passion for and understanding of 5-star hospitality and delivering exceptional guest service.
· You can work well under pressure in a fast paced and changing environment.
Proven Experience/Qualifications:
· Minimum of 2-years' experience in Food & Beverage or the hospitality industry
· Previous experience within bar environments is essential and a fast-paced working environment.
· Excellent command of English and additional skills, like guest service and interpersonal are essentials.
Your Employee Benefits:
· Share of gratuities on a pro-rata basis
· 30 days paid holiday after 1 year of service
· 50% discount on food & beverage for Employee and up to 4 guests
· 30% discount in our Pro Shop
· Free meals whilst on shift
· Free golf membership
· Free on-site parking
· Recommend a friend scheme
· Quarterly recognition programme
· Employee and Family rates and discounts in Hyatt hotel upon availability
· Employee discounts at our 12.18 Hotel Collection
· Access to exclusive perks, offers, and discounts on our colleague platform
· LifeWorks employee assistance program, offering support and confidential advice for you and your family when you need it most
· Access to wellbeing articles, podcasts, tools and resources
Job Types: Full-time, Permanent
Pay: £12.50 per hour
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
* Referral programme
Ability to commute/relocate:
* Kelso TD5: reliably commute or plan to relocate before starting work (required)
Experience:
* Bartending: 1 year (required)
* Hospitality: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person