Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.
We are currently seeking an enthusiastic and skilled IT Technician to join an expanding Academy school in Birmingham. This is a full-time, permanent position supporting the school’s growing digital learning environment.
About the School
This Birmingham academy is recognised for its innovation, inclusive ethos, and commitment to developing digital learning. The school uses a wide range of cloud-based platforms, classroom devices, and educational software, and the IT Support Team plays a key role in ensuring technology enhances teaching and learning effectively.
About the Role
Responsibilities include:
• Providing first-line and second-line technical support
• Managing hardware, software, networks, and user accounts
• Supporting staff and students with IT issues in person and remotely
• Maintaining inventory and assisting with upgrades and installations
• Ensuring cybersecurity protocols and data protection compliance
• Assisting with AV, classroom technology, and school events
Experience and Qualifications
• Experience in IT support, preferably in an educational or multi-user environment
• Knowledge of Windows, Microsoft 365, ChromeOS, and basic network management
• Excellent communication and customer service skills
• Relevant IT qualification desirable (e.g., CompTIA, Cisco, Google Certified)
Salary
Paid according to experience on support staff scale.
Application
Please forward your CV to apply for this IT Technician position in Birmingham.