Description
Your role is to ensure our trains and stations are clean and tidy. You will be working as part of a team, responsible for cleaning our trains, at the station, ready for customer journeys.
You will also be answering customer queries at the station and providing help and advice to customers.
What does the role involve?
* Use of specialist cleaning chemicals and equipment
* Take responsibility for Materials and equipment provided to carry out tasks required
* Undertake controlled emission toilet (CET) and extractions and when required.
* Complete audit sheets as required and report non-conformances to Train Presentation Supervisor
* Disposal of rubbish removed from trains in the appropriate location
* Remove full bin liners and re-line on train bins when found full or nearly full
* Fit seat reservation labels where required by local arrangements
What skills and experience do I need to do the job?
* A willingness to learn and work to company set company standards
* Flexibility – you could be on an early or a late shift, meaning you could be starting at 6am or finishing at 10pm, including weekends
* Being a great communicator – both written and verbal communication
* Happy to be training on how to handle bio-hazards and sharps
* Being happy to work on and off trains and platforms at stations
What are the salary and benefits that come with the role?
* Salary of £12,727.50 increasing to £14,855.50 per annum after successfully completing your probation period
* Pension – one of the best schemes available in the UK
* 75% off all other train company travel tickets
* Retail discounts
* Career development opportunities
Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.
As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
About London Northwestern & West Midlands Railways
We are proud to operate two new railway brands for and to the Midlands, the North West and London.
In the Midlands the West Midlands Railway brand is a local railway placing Birmingham at the centre of its network. We run the majority of the local services, as well as direct trains to many of the surrounding towns and cities, including Redditch, Stratford-upon-Avon, Worcester, Hereford, Shrewsbury, Telford, and Northampton.
Our London Northwestern Railway brand serves the London to Liverpool route on the west coast, stopping at Birmingham, Milton Keynes and Northampton, with the West Midlands at its heart.
Both services are operated by West Midlands Trains Ltd, part of Transport UK.
Each business brings a wealth of knowledge and expertise to the franchise and it's our aim to give you the rail experience you deserve at the price you want to pay.