A prestigious law firm in London is looking for an IT Deskside Support Analyst to enhance their IT departments service delivery. The ideal candidate will manage escalated IT incidents, provide responsive desktop support, and assist with equipment setup for new joiners. Strong technical skills in Windows 11 and ServiceNow are preferred, along with a focus on customer service. This role requires strong communication and problem-solving skills, and will be based in the office five days a week, fostering a collaborative atmosphere.
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