Digital Specialist Manager – AI Business Process - UKI
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Date posted
Aug 20, 2025
Job number
1837647
Work site
Up to 50% work from home
Travel
25-50 %
Role type
People Manager
Profession
Digital Sales and Solutions
Digital Solution Area Specialists
Employment type
Full-Time
Overview
Do you enjoy managing a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we are looking for you!
About the role:
We are hiring for a Sales Manager within our AI Business Process organization. This role will lead a team of Solution Specialists and Solution Engineers focused on helping our customers transform their business processes with the Dynamics 365 platform, Power Platform, and Copilot Studio team for a leadership role.
Formerly known as Business Applications, the AI Business Process team has evolved to reflect the market opportunity Microsoft is creating with AI in the SaaS markets for line-of-business applications: Sales, Marketing, Service, Finance, Operations, Supply Chain & Manufacturing. This role requires you to be both a thought leader and a sales leader, guiding a team striving to better understand their customers' business outcomes and the processes that underpin those. And to help them explore how AI solutions can help them be more efficient, create more capacity, or identify new opportunities for themselves. Working with our very best AI Business Process partners will be an essential part of the role, leveraging our ecosystem who bring their own capabilities and IP, enabling us to reach more customers and accelerate their transformation.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Enterprise sellers and Channel sales teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required:
* Extensive technology-related sales or account management experience
* OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND demonstrated technology-related sales or account management experience OR equivalent experience
* Demonstrated people management experience
* Demonstrated sales team management
* Extensive sales experience across front and/or back office business (e.g., CRM, ERP, etc.)
Additional (not required but useful to have):
Experience of Public Sector (Gov + Edu), Health, Housing, Travel & Transport, & ISVs
Responsibilities
You will guide strategy development and complex sales wins through coaching and care.
Drive transformations, deploy solutions, and create value in our customers' front office and back office systems; CRM, customer service, field service, marketing, finance, operations, and supply chain.
Bring together teams to ensure sales execution, working closely with our partner ecosystem for success. Foster best practices.
Oversee business performance across regions, creating business development initiatives, managing a balanced pipeline to meet long-term goals alongside short-term targets, and clearly articulating our plan and performance to corporate leadership.
You will be a thought leader connecting Microsoft solutions to customer impact, and helping your team by providing executive sponsorship to key customers.
You will lead the team and our customers through AI Transformation with strong technical domain expertise and understanding of our solution relevance and impact.
This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
This role/team works with industries such as: Public Sector (Gov + Edu), Health, Housing, Travel & Transport, & ISVs.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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