An exciting opportunity has arisen to join the OneCall West Sussex team as an Assistant Coordinator. Bases include Lancing, Brighton and Crawley.
We are looking for an enthusiastic and experienced candidate to join our team to provide a key role in the effective management of all non-telephone activities in OneCall and to contribute towards the positive and compassionate delivery of care to the service users of OneCall.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
Responsibilities
* As a OneCall Assistant Coordinator you will be responsible for a wide range of duties, supporting the wider team with, including but not limited to; administrative support, ensuring all referrals (including Night Support Worker referrals) are responded to in a safe and timely manner, handling requests for information, liaising directly with other directorates in the Trust in addition to external partners, setting up and maintaining databases and service registers, monitoring all electronic inboxes and portals related to the OneCall service and ensuring that all service standards are maintained at all times, amongst other duties as required.
* You will be supporting the Coordinator team to prioritise the answering of the phones in a professional and timely manner as required by the needs of the service, with the opportunity to develop this skill should you wish to, and the opportunity arise.
* You will show leadership by demonstration and you will be a key part of ensuring that there is a positive and supportive culture, with patients at the heart of everything we do in OneCall.
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
* Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
* Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
* Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
* Excellent training and development opportunities
* Research opportunities
* Cost-effective workplace nurseries in Crawley, Hove and Brighton
* Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
* Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
* Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
* Located in stunning Sussex, with easy access to the South Downs and the coast
* Access to a wide range of benefits and discounts for NHS staff
For further details / informal visits contact: Name: Stuart Clark | Job title: OneCall Team Lead | Email: stuart.clark3@nhs.net | Telephone: 07876 038689
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