Sales Administrator – Maternity Cover (1 Year Contract)
We are working with a Poole-based business who are a well-established global manufacturer with over 60 years of experience delivering innovative, corrosion-resistant engineering solutions from our Dorset base.
A great opportunity to be part of a friendly team, supporting their administration requirements
The Role
We are looking for an organised and pro-active and Sales Administrator to join a friendly Dorset office for a 1-year maternity cover contract. This role is perfect for someone with strong administrative skills who enjoys supporting a busy sales team, managing customer enquiries, and ensuring orders are processed smoothly from start to finish.
What You’ll Be Doing
Acting as the first point of contact for incoming customer enquiries by phone and email.
Preparing and sending quotations in line with customer requirements.
Processing sales orders accurately and coordinating with logistics and production to meet delivery timelines.
Maintaining detailed and up-to-date customer and order information in our CRM system.
Supporting account managers by providing documentation, order updates, and customer information.
Producing basic sales reports and assisting with forecasts.
Following up with customers to ensure satisfaction and resolve any queries.Experience And Skills required:
2–3 years’ experience in an administrative, customer service, or sales support role (B2B environment preferred).
Excellent attention to detail and strong organisational skills.
Confident communicator with great phone and email etiquette.
Good IT skills, including CRM systems (we use Priority) and Microsoft Office (Word, Excel).
A positive, team-focused attitude with the ability to manage multiple tasks at once.
Desirable Extras
Experience working with technical products or in a manufacturing/industrial environment.
Knowledge of additional languages, such as French, would be an advantage.
What Is On Offer?
A supportive and collaborative team environment.
25 days holiday plus statutory UK bank holidays.
Company pension scheme.
Ongoing training and opportunities to expand your skills.
A stable role in an established international company with a local Dorset presence.
This is an excellent opportunity for someone with strong administrative skills who wants to play a key role in supporting a busy sales function while enjoying a varied and rewarding workload.
Please feel free to apply directly or get in touch (url removed)