Salary: £24,000 - 24,000 per year Requirements: Strong communication and relationship-building skills Experience in fast-paced laptop and desktop build and deployment, preferably in corporate environments Proficiency with the Microsoft Stack, including Microsoft 365 Expertise in Windows Desktop and Application Support Experience with Apple devices and MAC operating systems is advantageous In-depth knowledge of Windows Desktop and Application Support Understanding of Microsoft Auto-Pilot, Intune, and Entra Understanding of Microsoft SCCM Working knowledge of Active Directory and AD-Sync Comp TIA, Relevant Apprenticeship or higher education Excellent conversational fluency in English to clearly explain complex technical issues A growth mindset and eagerness to develop over time Responsibilities: Configure various devices (e.g., laptops, desktops, tablets) according to customer specifications Maintain regular communication with clients, providing updates on project progress, addressing concerns, and ensuring customer satisfaction Manage the shipping process, ensuring timely delivery of devices to clients Offer support after project completion (hypercare) to ensure a smooth user experience and address any immediate issues until handover to the service desk Assist in the setup and configuration of new starter accounts with the JML team Collaborate with colleagues, suppliers, and customers to resolve technical problems in a timely and professional manner Train and mentor less experienced team members Technologies: Active Directory Support LESS Microsoft 365 Windows Office 365 REST More: At Razorblue, we are looking for a Client Support Engineer to join our growing team of like-minded tech enthusiasts. As an IT partner, we thrive on drive, passion for technology, collaboration, and innovation. Our culture emphasizes continuous learning and development, allowing our team members to specialize in areas of interest while fostering a collective culture of teamwork. We operate on a hybrid working policy to encourage natural learning opportunities while offering competitive benefits, including a base salary dependent on skills, 25 days of holidays plus public holidays, enhanced family leave options, fully funded training, and an array of additional perks. Join us and be part of a team dedicated to elevating each other and providing five-star solutions to our clients. last updated 17 week of 2026