About the role
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain's energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
As Communications Officer you will be supporting the RESP Communications Lead and the Engagement and Communications team. A large part of the role includes FAQ development where you will be working closely with subject matter experts across the wider RESP team. It will also include assisting with website updates, copywriting, slide deck creation, supporting webinars, forward planning and much more.
This role can be based from Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About Us
The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.
Join us and empower your potential, energise our team, and be part of something bigger.
Your energy, our future, together.
About The National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain's electricity and gas networks and operating the electricity system.
NESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users' need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
The time to deliver is now. As part of our team, you won't just be touching the lives of almost everyone in Great Britain – you'll be shaping the way we use and consume energy for generations to come.
Key Accountabilites
Create and manage the development of FAQs and lines to take. Create website copy and articles and assist with website updates. Create newsletter articles, social media posts, PowerPoint presentations and press releases. Develop animation and video and scripts. Assist with RESP related media enquiries and RESP inbox enquiries.
Contribute to development of communications key messages
Assist with the organisation and coordination of RESP external events and webinars and support development of communications for external events and webinars.
Work closely with other communications teams across NESO, such as central communications team, brand and corporate affairs teams, and strategic energy planning communications teams to ensure alignment and approval of communications across NESO.
Work closely with and support the RESP Engagement Leads and nations and regions' managers to ensure accuracy of communications
Work closely with the NESO internal communications as required.
Contribute to Engagement and Communications plans as required.
Work closely with the Communications Lead for Regional Energy Strategic Planning
About You
We're forging the path, and we know we can't do it alone. That's why we need visionary minds like yours to join us on this transformative journey. In this case, we're looking for someone who:
Strong written and verbal communication skills, with an ability to adapt for different types of audiences
Strong attention to detail.
Good organization and planning skills.
Ability to think creatively
Ability to summarise complex information into high level communications for non-technical audiences
About What You'll Get
A competitive salary between £42,000 - £50,000 per annum – dependent on experience and capability. As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
More information
This role closes on 1st March 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.