ABOUT THE ROLE
A Property Management specialist who is responsible for the daily operation of a diverse property portfolio consisting of commercial, industrial and retail properties.
The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff.
You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.
WHAT MATTERS MOST IN THIS ROLE
Building and maintaining close professional relationships with clients, occupiers and colleagues is paramount to your success. Pro activeness and going above and beyond is expected.
You will prepare formal and detailed client reports on the property management service, on a quarterly or ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including occupier indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring occupiers comply with all lease obligations.
Clients may lean on your professional advice and support in connection with value enhancement projects such as rent reviews, lettings, lease regears or surrenders
At this level you will help lead client relationships and manage all portfolio matters including monthly client reporting, quarterly KPI reporting, oversea compliance and H&S and the collation of environmental data.
Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help to provide holistic service to our clients.
Other duties will include:
* Supporting the Client Partner develop the client relationship, including client liaison and reporting, developing and implementing management initiatives across a nationwide portfolio.
* Overseeing the quality of service and reporting delivered by all members of the team including regional surveyors.
* Management of the annual insurance renewal process and recharging of premiums.
* Assisting clients in the acquisition and disposal of properties.
* Dealing with occupier applications for consent to assign, sublet and alter.
* Preparation and administration of Service Charge Budgets and Reconciliations
* Assist in the onboarding process and training of new team members, including conducting initial interviews with the relevant Partner. You will also assist the Partner in any HR related matters when they arise.
WHAT WE EXPECT FROM YOU
A proactive, practical, and positive approach to work is required.
Excellent and professional communication skills with the ability to build gravitas among clients is also paramount.
Being MRICS is preferred. As a Senior Associate Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.
WHY WORKMAN?
* Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
* A full-time contract (35 hours a week) with additional flexibility to what time you can start work.
* Discretionary annual bonus and salary reviews.
* Healthcare, life insurance & wellness programme.
* Long service additional holidays, your birthday off and an extra day between Christmas and New Year
* Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
* Social events throughout the year including a firm wide Christmas party
* Generous referral bonus.
ABOUT WORKMAN LLP
As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.
We pride ourselves on the calibre of our employees and their unique skill sets.
For more information on working for Workman please visit
Our People | Workman LLP
EQUAL OPPORTUNITIES
We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010
This job description does not form part of your contract of employment and the duties may be amended from time to time.