Job Description
Position Title: Leasing Associate
Location: Shrewsbury, MA
Supervisor: Community Manager
Compensation: From $20.00/hr, plus commisions
Job Overview
A Leasing Associate acts as an initial ambassador between the public, the residents of the apartment community and the community management team. This individual is responsible for providing exceptional service to community residents, future residents, and internal team members.
Essential Job Functions
Provides first-line customer service for prospective and current residents, as well as property guests
Leads tours of property, showing vacant units and marketing property amenities to close sales and maintain and increase occupancy
Tracks and follows up with all referrals, walk-ins, and phone inquiries
Develops and maintains reference book detailing property's unique features, amenities, size, vacancies, rental rates, and current leasing promotions
Assists with developing and coordinating leasing events and resident promotional activities
Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
Processes lease applications
Completes and maintains lease files for each rental, and ensures all files contain required documentation.
Essential Job Functions, Cont
Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities
Visits comparable properties and assists Community Manager in preparing competitive market analysis reports
Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
Maintains regular daily office hours, ensuring adequate coverage on weekends and holidays.
Knowledge, Skills And Abilities Required
Valid driver's license is required
High School Diploma/GED
Minimum of two years sales, customer service, leasing experience or equivalent experience
Ability to communicate effectively both in writing and verbally to communicate issues, problems, ideas, concerns, and information on work progress.
Ability to interact positivity with residents, employees, vendors, and the public.
Technology experience: Ability to use a computer to clock in/out and perform basic web-based tasks (Microsoft Office)
Ability to follow directives and work with minimum supervision.
Basic arithmetic skills.
Excellent follow up and follow through skills; solid organizational and interpersonal skills; ability to work as a team member.
Working knowledge of MS Office Suite, Databases
Training Requirements To Be Completed Upon Hire
Harassment and Fair Housing Classes with a passing grade
Other general business/industry related classes as assigned
Salary: $20.00 per hour #J-18808-Ljbffr