Job Introduction
We are delighted to announce an exciting opportunity to join our Crisis Café team, a vital service dedicated to supporting individuals experiencing mental health challenges. Our mission is to provide a safe, welcoming, and non-judgmental space where people can access immediate emotional support and practical guidance outside of traditional clinical settings.
The Crisis Café offers a calm environment for those in distress, helping to reduce the need for emergency interventions. Our approach focuses on early intervention, empowerment, and recovery, ensuring that every visitor feels heard, respected, and supported.
Role Responsibility
Provide Support: Offer a compassionate, welcoming environment for individuals who are seeking emotional support, guidance, and mental health assistance.
1-on-1 Support Sessions: Conduct private sessions with service users, offering Cognitive Behavioural Therapy (CBT) and Dialectical Behaviour Therapy (DBT) coping strategies.
Active Listening: Engage with individuals by listening attentively to their concerns and providing empathetic responses.
Referral to Services: Provide guidance on additional services and resources available to individuals, ensuring appro...