HEAD OF OPERATIONS
LONDON
ALL-DAY DINING. GLOBAL FLAVOURS. SERIOUS COFFEE. WARM HOSPITALITY.
What’s in it for you?
* Salary up to £95K
* 100% off food when you visit
* Free team meals on shift
* Retail Coffee discounts
* Mental health support through Hospitality Action
* Bike to Work scheme
* Birthday meal (£75 voucher) and yearly £100 voucher on anniversary
* Access to financial health education and support
* Team trips for superstars and team parties and events
Who are they?
They’re a group of creative, community-minded hospitality people who believe food and coffee are just the start. Since opening their first site in 2010, they’ve grown into a collection of London restaurants and a roastery known for bold flavours, great vibes, and genuine connection.
Certified for doing business the right way — for people, planet, and purpose — they’re proof that hospitality can be both high-performing and human.
What you’ll get up to?
* Lead multi-site restaurant operations, ensuring every guest and team member enjoys an exceptional experience.
* Drive performance across sales, profitability, and operational standards.
* Develop and mentor operational leaders to build a high-performing, empowered team.
* Partner with senior leadership to shape growth strategy and open new sites.
* Champion a culture of innovation, sustainability, and best-in-class hospitalit - delivered through teams.
Your DNA:
* A proven multi-site Operations Manager - a true hospitality leader who thrives in fast-paced environments.
* Commercially sharp — balancing great guest experiences with strong financial results.
* A natural coach who inspires and empowers teams to deliver their best.
* Strategic and decisive, with the ability to turn vision into action.
* Passionate about people, planet, and purpose — and proud to lead by example.
Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website.
If you know a friend who is looking for their next hospitality job, why not refer them to us?
Drop us an email.
If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom!
We are Sixty Eight People. Through People, we will revolutionise our industry!