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Salesforce Service Cloud Architect, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c172655d46e2
Job Views:
4
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Job Title: Senior Salesforce Service Cloud Architect (Contract)
Location: Remote / Occasional travel to London
IR35 Status: Inside IR35
Description:
We’re seeking an experienced Senior Salesforce Service Cloud Architect to contract with a consultancy, delivering enterprise-scale Service Cloud solutions. The ideal candidate will have 10+ years of Salesforce platform experience with a proven track record of leading at least 3 successful Service Cloud implementations.
Key Responsibilities:
Lead Service Cloud solution design, architecture, and delivery for complex client programmes
Facilitate client workshops to capture technical and business requirements
Define scalable, best practice architectures including integrations, security, and data models
Oversee technical governance, ensuring alignment with Salesforce standards
Support delivery teams through build, test, and deployment phases
Key Requirements:
10+ years’ Salesforce platform experience
Minimum 3 end-to-end Service Cloud implementation projects as lead architect
Expertise in Salesforce platform capabilities, including omni-channel, case management, knowledge, and automation
Strong integration and data migration experience
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